AFROREAD -- FREQUENTLY ASKED QUESTIONS (FAQ)

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What is AfroRead?

AfroRead is a digital platform for discovering, publishing, and distributing African eBooks and audiobooks. Readers can enjoy books through the AfroRead mobile app or website. AfroRead also works with authors and publishers to produce and distribute their works in digital formats.

Do I need an account to read books?

Yes. You must create an account to access full eBooks or audiobooks — including free titles. Creating an account allows AfroRead to save your reading progress, sync across devices, manage your library and purchases, and access subscription content.

How do I create an account?

For Ethiopian Users:

  1. Open the AfroRead app
  2. Select "Ethiopia" as your region
  3. Enter your phone number
  4. Verify your phone number via SMS code
  5. Complete your profile setup

For International Users:

  1. Open the AfroRead app
  2. Select "WORLDWIDE" as your region
  3. Enter your email address
  4. Create a password
  5. Verify your email address
  6. Complete your profile setup

What payment methods does AfroRead support?

For Ethiopian Users: Ethio Telecom carrier billing (via short code 9632), and Ethio Telecom Telebirr.

For International Users: Major credit and debit cards and other supported online payment gateways. International users must select "WORLDWIDE" as their region during account creation to access these payment methods.

Payment processing is handled by secure third-party providers. AfroRead does not store full card details.

Does AfroRead store my payment information?

No. AfroRead does not store full credit or debit card details. Payments are processed through certified third-party payment processors or carrier billing providers.

What subscription plans are available for Ethiopian users?

AfroRead offers subscription access via Ethio Telecom carrier billing.

Free Trial: New subscribers receive a 3-day free trial.

Paid Plans (after trial):

  • Daily Plan -- 5 ETB/day
  • Weekly Plan -- 25 ETB/week
  • Monthly Plan -- 80 ETB/month

How to Subscribe:

  • Send A to 9632 -- Daily
  • Send B to 9632 -- Weekly
  • Send C to 9632 -- Monthly

How to Cancel:

  • Send STOP A to 9632
  • Send STOP B to 9632
  • Send STOP C to 9632

Cancellation stops future billing. Access continues until the end of the paid period.

What is the difference between subscription and on-demand purchase?

Subscription: Grants access to eligible books while your subscription is active. Access ends when the subscription ends.

On-Demand Purchase: You buy a specific book individually. Purchased books remain in your library for continued access (subject to platform availability and license terms).

How long can I access books I purchased?

Books purchased individually remain accessible in your AfroRead library as long as the platform remains operational, licensing agreements remain valid, and you comply with the Terms of Service.

How long can I access books under subscription?

You may access subscription-eligible books only while your subscription is active. If your subscription ends, access to subscription content will be removed unless the book was individually purchased.

How can I get a receipt for my purchase?

For individual purchases, a receipt will be sent to your registered email address. For carrier billing subscriptions, billing confirmations are provided via telecom messaging and/or within your account history.

I did not receive an email from AfroRead. What should I do?

Check your spam, junk, promotions, or social folders. If you still cannot find the email, contact us at support@afroreadapp.com.

Can I share books I purchased with others?

No. All books are protected by copyright and are licensed only to the purchasing account. Books cannot be shared, transferred, or redistributed.

Can I request books not currently available?

Yes. We welcome book suggestions. Please contact us via the website or email support@afroreadapp.com.

I am an author or publisher. How can I work with AfroRead?

AfroRead partners with authors and publishers to produce and distribute digital content. Please visit our website and use the publishing inquiry form or email support@afroreadapp.com.

How does AfroRead protect my privacy?

AfroRead processes personal data in accordance with Ethiopian data protection requirements, GDPR (where applicable), and CCPA (where applicable). Please review our Privacy Policy for full details.

How can I get help?

If your question is not answered here, please contact support@afroreadapp.com or visit https://afroreadapp.com.